Frequently Asked Questions (FAQs)
1. What is Safe Haven?
Safe Haven is a specialist residential and community-based
service providing support, accommodation, and parenting assessments. We work
with local authorities, guardians, solicitors, courts, and hospitals to deliver
comprehensive assessments in a safe and structured environment or within
families’ own homes.
2. Who do you support?
We support parents and their babies/children who may require
assessment, intervention, or additional support to ensure the well-being of
their child. We work with families referred by local authorities, social
services, and legal professionals.
3. What services do you offer?
• Residential Parenting Assessments
• Community-Based Parenting
Assessments (in the family home or local community)
• Pre-Birth Support &
Assessments
• Supervised Contact Sessions
• Post-Discharge Support
• Parenting Skills & Education
• Emotional & Practical Support
4. How are referrals made?
Referrals are typically made through local authorities,
social services, legal representatives, or the family courts. If you are a
professional looking to refer a family, please contact us for further details.
5. What happens during a parenting assessment?
During the assessment, parents are supported while their
parenting capacity, decision-making, and ability to meet their child’s needs
are carefully evaluated. The process is tailored to the specific circumstances
of the family and may involve observations, guidance, and structured
interventions.
6. Do you offer assessments in family homes?
Yes, we provide community-based parenting assessments, which
allow parents to be assessed in their own home or local environment. This helps
professionals evaluate how parents function in a real-life setting and whether
they can meet their child’s needs independently.
7. How long does an assessment last?
Assessments vary in length depending on the individual
circumstances but typically last 12 to 16 weeks, in line with court
requirements.
8. What kind of accommodation do you provide?
Our residential units offer safe, fully furnished, and
supportive environments where parents can live with their babies while being
assessed and supported. Each family has their own private space, and shared
areas provide access to communal facilities, therapeutic spaces, and support
services.
9. Who carries out the assessments?
Assessments are conducted by qualified professionals, including:
• Social workers
• Parenting assessors
• Support workers
• Mental health professionals
(where required)
10. Can families receive support after leaving Safe
Haven?
Yes, we offer post-discharge services to ensure a smooth
transition from residential care to independent living. This may include
community-based support, parenting programmes, and signposting to additional
services.
11. Do parents have to stay at Safe Haven voluntarily?
In most cases, parents agree to stay voluntarily as part of an assessment or intervention plan. However, some placements may be directed by the courts or local authorities.
12. Can family members visit during the assessment?
Visits are considered on a case-by-case basis, depending on the circumstances of the assessment and any court-directed conditions. Supervised contact may be arranged where appropriate.
13. How is Safe Haven different from other parenting
assessment units?
• We provide tailored, holistic,
and compassionate support.
• Our team includes highly
experienced professionals in social care, family assessment, and early
intervention.
• We offer both residential and
community-based services, ensuring a seamless pathway of support.
• We prioritise transparency, fairness, and ethical assessments in line with legal and safeguarding frameworks.
14. How is Safe Haven regulated?
Our services are Ofsted registered and subject to strict regulatory standards and operate in line with UK social care legislation, family law requirements, and best practice frameworks. We are in the process of registering with the relevant regulatory bodies to ensure full compliance and quality assurance.
15. How do I contact Safe Haven?
For referrals or general inquiries, please contact us via:
• Phone:
• Email: info@safehavenpau.co.uk